Koforidua: MTN shuts down office over coronavirus case

The biggest Telecommunication service provider in Ghana – MTN Ghana has temporarily shut down its business unit branch in Koforidua, the Eastern Regional Capital over the coronavirus case. Kasapa FM sources indicate that contact to a Covid-19 positive case has been traced to the office. As a proactive and precautionary measure, the management of MTN decided to shut down the office for staff to self-isolate while waiting for their test results. The officer has therefore remained closed since last week February 8,2021. Customers of the Telecom company oblivious of the circumstance necessitating the shut down of the office are worried that the impromptu closure has unconvinced their direct access to customer care services of the company particularly on SIM card replacement and mobile money related challenges. However, a notice posted on the entrance to the office was not specific when the office will be reopened. The notice apologized to customers for the inconvenience caused. The second wave of coronavirus is ravaging the country. The death toll of COVID-19 in Ghana has jumped to 533 according to the latest update by the Ghana Health Service. Furthermore, 718 new cases of infections have been recorded bringing the total number of active cases to 8,216. In total, Ghana has recorded 75,836 cases of the disease with a total of 67,087 recoveries. Source: Kasapafmonline

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